Tech Solutions

A world leader in homesourcinng, Support.com provides scalable customer & technical support and security software solutions.

The Tech Solutions pricing section is effective for several reasons:

  1. Clear Hierarchy and Visual Appeal:
  • Tiered Structure: Four distinct tiers (TECHSOLUTIONS BUSINESS (5), (10), (25), (50)) are clearly displayed with visual separation.
  • Visual Cues: The consistent use of the briefcase icon reinforces the “business” aspect of the service.
  • Pricing Clarity: Prices are prominently displayed for each tier, along with the “+ tax” clarification.
  • Call to Action: “BUY NOW” buttons are clearly visible for each tier.
  • Layout: The layout is clean, organized, and easy to scan.

 

  1. Value-Based Differentiation:
  • Target Audience: Each tier clearly targets businesses of different sizes, based on the number of employees covered.
  • Employee Limits: The number of employees covered is the primary differentiator between tiers, a crucial metric for the target audience.
  • Feature Consistency: The consistent inclusion of “24/7 remote, Tech Pro support for all devices used by covered employees at all locations” highlights the core value proposition and simplifies comparison.

 

  1. Transparent Pricing:
  • Clear Pricing: Prices are clearly displayed for each tier.
  • Tax Clarification: The “+ tax” note provides transparency about potential additional costs.

 

  1. Addressing Different User Needs:
  • Tier Names: The names directly indicate the number of employees covered, making it easy for businesses to choose the appropriate plan.
  • Employee Limits: The varying employee limits cater to different business sizes.

 

  1. Strategic Use of Information:
  • Call to Action: The prominent “BUY NOW” buttons encourage conversions.
  • Concise Messaging: The descriptions are brief and to the point.
  • Focus on Benefits: The consistent features across tiers highlight the core benefits of the service, such as 24/7 remote support and coverage for all devices.
  • Visual Clarity: The clean layout and consistent use of icons make the information easy to digest.
  • Simplicity: The lack of complex features or options simplifies the decision-making process for potential customers.

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