Vanilla Forums

Engage your customers with a vibrant and modern online customer community forum. A customer community helps to increases loyalty, reduce support costs and deliver feedback.

Vanilla Forums Pricing Page Design

This Vanilla Forums pricing section is effective for several reasons:

1. Clear Hierarchy and Visual Appeal:

  • Headline Focus: “Which Vanilla Edition is Right For You?” directly addresses the user’s decision-making process.
  • Tiered Structure: “Essential,” “Corporate,” “Enterprise,” and “Enterprise Plus” tiers are clearly labeled and visually separated.
  • Visual Cues:
    • Checkmarks effectively indicate feature availability.
    • Dollar signs ($) indicate that a feature is included in a bundle.
    • The “Talk to Sales” buttons are visually distinct.
  • Layout: The layout is clean, organized, and easy to follow, with consistent formatting.

 

2. Value-Based Differentiation:

  • Target Audience: Each tier is targeted to different user groups (smaller communities, scaling communities, large communities with advanced needs, complex deployments).
  • Feature List: The feature lists clearly outline the core differences between the plans, emphasizing the added value of the higher tiers.

 

3. Transparent Pricing (Indirect):

  • Focus on Value: Instead of displaying prices, the section focuses on the features and benefits of each tier.
  • Sales-Driven Approach: The “Talk to Sales” buttons suggest a sales-driven approach to pricing, allowing for customized quotes based on individual needs.

 

4. Addressing Different User Needs:

  • Tier Names: The tier names suggest different levels of features and capabilities.
  • Feature Availability: The feature availability caters to different needs, from basic community features to advanced security and management options.

 

5. Strategic Use of Information:

  • Value Proposition: The introductory text highlights the flexibility and support offered by Vanilla.
  • Emphasis on Bundles: The use of bundles simplifies the offering and allows users to choose the features they need.
  • Direct Call to Action: The “Talk to Sales” buttons encourage users to engage with the sales team for personalized assistance.
  • Dedicated SuccessTeam™ Manager: The mention of a dedicated manager in all plans highlights strong customer support.

Other Pricing Examples