Helpshift

Helpshift is a mobile-first customer service platform that delivers a superior in-app help experience for many of the world's top mobile apps and games.

Helpshift SaaS Website Hero Section Design

Help Shift hero Image

The hero section of the Helpshift is effective for its:

  1. Clear and Compelling Headline:
    “App-first support for app-first companies.” This headline is concise, targeted, and immediately communicates the core value proposition.
    It clearly identifies the target audience (companies that prioritize their mobile apps) and the type of solution offered (app-first support).

  2. Value Proposition:
    The subheadline, “That’s why we built the world’s best mobile, app-first customer service platform. Join us in ridding the world of bad customer service,” expands on the headline by emphasizing the platform’s focus on mobile and its mission to improve customer service.
    The phrase “world’s best” is a bold claim that positions Helpshift as a leader.

  3. Strong Call-to-Action (CTA):
    “Request a demo” is a clear and prominent CTA, encouraging users to take the next step and learn more about the platform.

  4. Visual Reinforcement:

    • Focus on Mobile Experience: The visuals showcase screenshots of the Helpshift platform in action on mobile devices. This directly reinforces the “app-first” message and provides a concrete example of the user interface.
    • Clean and Modern Design: The visual style is clean, modern, and consistent with contemporary mobile app design trends.
  5. Strategic Design:

    • Color Palette: The use of a clean white background with green accents creates a fresh, modern, and approachable feel.
    • Typography: The use of clear and readable fonts ensures the information is easily digestible.
    • Visual Hierarchy: The headline is the most prominent element, followed by the subheadline, the mobile screenshots, and the CTA, creating a clear visual hierarchy.
  6. Focus on the Target Audience:
    The language and messaging are laser-focused on companies that prioritize their mobile apps and understand the importance of providing excellent in-app customer support.

  7. Unique Aspects:

    • The “app-first” messaging is a strong differentiator, clearly targeting a specific and growing segment of the market.
    • The mission-driven statement “Join us in ridding the world of bad customer service” adds a touch of personality and resonates with those who are passionate about customer experience.
    • Showcasing the product directly on mobile screens is a highly effective way to demonstrate its relevance and functionality to the target audience.

Hero sections affect your visitor bounce rate.

Draftss can help you redesign your entire landing page.